dhaka 7bet Privacy Policy

1 Introduction and Scope

dhaka 7bet treats user privacy as a top priority. This Privacy Policy ("Policy") applies to the dhaka 7bet website (https://dhaka-7bet.cam) and all related services. When you create an account, play games, place bets, or use any service on our platform, you provide information under the terms of this Policy.

This Policy is consistent with applicable data protection regulations in Bangladesh. By continuing to use the platform, you confirm that you agree to the methods of data collection and use described in this Policy. To learn more about dhaka 7bet's services, you can read our About dhaka 7bet page.

This Policy applies only to dhaka 7bet's own platform. Third-party websites and services have their own privacy policies, and we are not responsible for those.

2 How We Collect Information

dhaka 7bet collects user information in the following ways:

• Information you provide directly: Details you enter yourself during account registration, login, deposit or withdrawal processes, and when contacting our support team.
• Automatically collected information: Information about your device, browser, IP address, and activity on the platform that our servers record automatically.
• Transaction information: Transaction details, amounts, and dates recorded during deposits and withdrawals via bKash, Nagad, or Rocket.
• Cookies and tracking: Cookies and similar technologies are used to improve your browsing experience on the website.
• Gaming and betting activity: Records of which games you played, which markets you bet on, and the amounts you wagered.

3 Types of Information Collected

3.1 Identity Information

Full name, date of birth (for age verification), gender, and national ID or passport number (for identity verification when required).

3.2 Contact Information

Mobile number, email address, and residential address.

3.3 Financial Information

Mobile banking account numbers (bKash, Nagad, Rocket), transaction history, deposit and withdrawal amounts, and dates. dhaka 7bet does not store full credit or debit card numbers.

3.4 Technical Information

IP address, device type (Android, iOS), operating system, browser type and version, session duration, and information about your internet service provider.

3.5 Gaming and Betting Information

Game history, bet amounts, win/loss records, bonus usage details, and patterns of time spent on the platform.

4 Purpose of Using Information

dhaka 7bet uses collected information for the following legitimate purposes:

• Account management: To handle registration, login, identity verification, and account security.
• Service delivery: To provide gaming services, betting features, deposit and withdrawal processing, and bonuses.
• Customer support: To access your account and transaction information when providing 24/7 live chat and email support.
• Fraud prevention: To detect unusual transactions, multiple accounts, or fraudulent activity.
• Age verification: To ensure that no one under the age of 21 uses the platform.
• Responsible gaming: To monitor user gaming patterns and enforce responsible gaming guidelines.
• Service improvement: To analyse user experience and improve the quality of the platform.
• Communication: To send important notices, policy changes, and account-related information.

dhaka 7bet never sells your information to third parties. To learn about responsible gaming guidelines on the platform, read our Responsible Gaming Guidelines.

5 Data Storage and Security

dhaka 7bet uses industry-standard security measures to protect your information. SSL (Secure Socket Layer) encryption technology is used to secure all data transmitted between your browser and our servers.

5.1 Technical Security

• All data transmission is secured with SSL/TLS encryption.
• Firewall and intrusion detection systems are active.
• Regular security audits and vulnerability assessments are conducted.
• Personal information is stored in encrypted databases.

5.2 Organisational Security

• Only authorised staff can access user information.
• Staff who handle data are bound by confidentiality agreements.
• Access logs are reviewed regularly.

5.3 Retention Period

All information is retained while your account is active. After an account is closed, financial transaction and identity verification records may be kept for a specified period to meet legal requirements.

6 Sharing Information with Third Parties

dhaka 7bet does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these service providers. Each of these providers has its own privacy policy.
• Game software providers: Session data may be shared with PG Soft, Pragmatic Play, JILI, Evolution, and other game studios to run their gaming services.
• Technical service providers: Hosting, cybersecurity, and analytics service providers, who are bound by strict confidentiality agreements.
• Legal obligations: Information may be disclosed in compliance with court orders or lawful requests from government authorities.
• Fraud prevention: Information may be shared with regulatory bodies to investigate fraud or illegal activity.

7 Cookies and Tracking Technologies

Cookies and similar technologies are used on the dhaka 7bet website to improve your experience. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language and settings.
• Analytics cookies: Used to understand which parts of the website are used most and to improve services.

7.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8 User Rights

As a dhaka 7bet user, you have the following rights over your own information:

• Right to access: The right to know what information is stored about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances, though this may not be fully possible where legal obligations exist.
• Right to restrict processing: The right to request that your information be used only for specific purposes.
• Right to object: The right to object to the processing of your information in certain cases.
• Right to data portability: The right to request your information in a structured format.

To exercise these rights, contact our support team via 24/7 live chat or email. Any request will be processed within a reasonable time. For full details of all terms related to our services, read our Terms and Conditions.

9 Protection of Minors

All gaming and betting activity on dhaka 7bet is only for persons aged 21 or above. No one under the age of 21 may use this platform.

Age verification is completed during registration. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their minor child is using the platform, please notify our support team immediately. dhaka 7bet does not knowingly collect or store information from minors.

10 Policy Changes

dhaka 7bet reserves the right to amend or update this Privacy Policy from time to time. When significant changes are made, users will be notified in the following ways:

• The last updated date on this page will be changed.
• A notification of significant changes may be sent to your registered email or mobile number.
• A notification of changes may be shown at login.

Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly. For more information related to this policy, you can read our Frequently Asked Questions (FAQ).

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any rights related to your information, please contact the dhaka 7bet support team: