dhaka 7bet Terms and Conditions

1 General Provisions and Definitions

These Terms and Conditions ("Terms") form a legal agreement between dhaka 7bet ("Platform", "we" or "us") and any registered or unregistered user ("you" or "user"). Accessing the platform, creating an account, or using any service means you fully accept these Terms.

In these Terms, "service" refers to the dhaka 7bet website, mobile application, casino games, sports betting, live casino, and other digital entertainment products. "Account" refers to each user's individual registered profile.

All services on this platform are for persons aged 21 (twenty-one) or above only. Use of dhaka 7bet services by minors is strictly prohibited.

2 Account Registration and Identity Verification

2.1 Eligibility to Register

To create an account on dhaka 7bet, the user must be 21 years of age or older. All information provided at registration must be accurate, complete, and up to date. dhaka 7bet reserves the right to suspend or close an account if false information is provided.

Each person may operate only one account. Opening multiple accounts or using another person's account is a violation of these Terms and may result in all associated accounts being cancelled.

2.2 Identity Verification

To ensure security, dhaka 7bet may request identity verification from a user at any time. This may require submission of a national identity card or other valid identification document. The platform reserves the right to temporarily suspend the withdrawal process until verification is complete.

2.3 Account Security

The user is solely responsible for keeping their login credentials (username and password) secure. Any unauthorised use of the account must be reported to dhaka 7bet support immediately. dhaka 7bet will not be liable for any loss arising from use by a third party.

3 Deposits, Withdrawals and Payments

3.1 Deposit Methods

Deposits on dhaka 7bet can currently be made via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500. All deposit transactions must be made from the user's own registered mobile wallet — deposits made through a third party are not accepted.

3.2 Withdrawal Methods

Withdrawals can be made using bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. The withdrawal process may be suspended if account verification is incomplete or active bonus conditions have not been met.

3.3 Source of Funds

The user declares that all funds used on the platform are from a lawful source. If any suspicious financial activity is detected, dhaka 7bet reserves the right to suspend the account and notify the relevant authorities.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

dhaka 7bet offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and to withdraw you must complete ৳1,000 × 20 = ৳20,000 in wagers.

4.2 Bonus Usage Rules

Bonus funds cannot be withdrawn directly — they become withdrawable after the specified wagering conditions are met. dhaka 7bet always states the applicable conditions on the bonus page when awarding a bonus. Multiple bonuses cannot be claimed on the same deposit.

4.3 Other Promotions

Weekly and special occasion promotional offers may change from time to time. Each offer has its own applicable conditions. In any dispute relating to bonuses, the decision of dhaka 7bet will be final. The right to cancel a bonus in cases of suspicious activity or bonus abuse is reserved.

5 Betting and Gaming Rules

5.1 Game and Betting Results

All game and betting results are determined using Random Number Generator (RNG) technology or the actual outcome of live events. If a game is interrupted due to a technical error, dhaka 7bet reserves the right to restart the game from a safe state after correcting the error, or to void the bet.

5.2 Betting Limits

Minimum and maximum bet limits apply to each game and betting market, as shown in the game interface. dhaka 7bet reserves the right to change betting limits at any time.

5.3 Cancellations and Refunds

If a bet is cancelled due to a technical reason, the original stake will be returned to the account. However, separate conditions may apply to each cancellation. In sports betting, if an event is cancelled, the bet is treated as void and the original stake is returned.

5.4 Permitted Game Types

dhaka 7bet offers various categories of games including slot games, live casino, fishing games, sports betting, and card games. Each game follows the rules and fair-play policy of the respective developer.

6 VIP Program and Rewards

6.1 VIP Levels

dhaka 7bet has three VIP levels: Bronze, Silver, and Gold. Weekly cashback benefits are available at each level. Bronze members receive up to 0.5% weekly cashback, Silver members up to 1.0%, and Gold members up to 1.5%.

Weekly cashback is calculated based on the net loss for that week (total losses minus total winnings). Example: a Silver member with a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback.

6.2 VIP Level Changes

VIP levels are upgraded based on regular gaming activity and loyalty to the platform. dhaka 7bet determines the criteria for level changes and reserves the right to modify them. VIP benefits apply only to the account holder's own account and are not transferable.

7 Responsible Gaming

dhaka 7bet believes that balanced and informed gaming is important for all players. We encourage users to set their own limits and to treat gaming as a form of entertainment. Under the Responsible Gaming Policy, users can set deposit limits, time limits, and self-exclusion on their own account.

Users who feel their gaming habits are getting out of control can contact the support team at any time, 24/7. dhaka 7bet is committed to preventing problem gaming.

The services on this platform are for ages 21+. Any attempt by a minor to open an account will be blocked immediately.

8 Data Protection and Privacy

Details on how user personal data is collected, stored, and used are provided in the Privacy Policy, which forms an integral part of these Terms. All data is transmitted and stored securely via SSL encryption.

dhaka 7bet never sells user personal data to third parties. However, necessary information may be provided to the relevant authorities in cases of legal obligation or fraud investigation.

9 Prohibited Activities

Users are required to refrain from the following activities:

• Obtaining bonus or promotional benefits through fraudulent means.
• Operating games through software, bots, or any automated method.
• Operating multiple accounts or using another person's account.
• Using the platform for money laundering or illegal financial activities.
• Attempting unauthorised access to the platform's servers, network, or security systems.
• Colluding with other users to influence game outcomes.
• Registering using a false identity or incorrect information.

If any of the above activities are detected, the relevant account will be closed immediately and any accrued bonuses and withdrawal requests may be cancelled.

10 Account Suspension and Closure

10.1 Suspension by dhaka 7bet

dhaka 7bet may suspend or close an account without prior notice in the following circumstances: violation of these Terms, suspicious financial activity, failure to complete identity verification, or legal instruction.

10.2 Closure by the User

Any user may close their account voluntarily. To do so, they must contact the support team. All applicable withdrawal conditions must be met before the account is closed.

11 Limitation of Liability

dhaka 7bet will not be liable for losses caused by game interruptions resulting from technical errors, internet outages, or third-party issues. However, in such situations the original stake will be appropriately returned.

The user is personally responsible for any psychological, financial, or social harm arising from gaming. dhaka 7bet always promotes responsible gaming and encourages users to stay aware of their own limits.

12 Customer Service and Complaint Resolution

dhaka 7bet provides support in both Bengali and English via live chat and email, 24 hours a day, 7 days a week. Any complaint must first be submitted to the support team. The support team will review the complaint within the set timeframe and communicate a resolution.

If you are not satisfied with the support team's decision, the matter can be escalated to senior management. For answers to common questions, visit the FAQ section where solutions to frequent issues are compiled.

13 Intellectual Property and Content Rights

All content on the dhaka 7bet platform — logos, designs, text, graphics, software, and other elements — is protected under the relevant intellectual property rights. No user may copy, distribute, or modify this content without prior permission.

Content from third-party game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and others is the property of their respective rights holders. dhaka 7bet acts solely as a distribution platform.

14 Changes to Terms

dhaka 7bet reserves the right to change these Terms at any time. For significant changes, registered users will be notified by email or through the platform. Continued use of the platform after changes will be considered acceptance of the new Terms.

Users are responsible for reading the latest Terms regularly. The date of the most recent change will always be noted at the top of this page.

15 Contact and Legal Notices

For any legal notice or enquiry related to these Terms, please contact us through the dhaka 7bet support channel. To learn general information about dhaka 7bet, visit the About Us page.

These Terms are written in Bengali and will be interpreted in accordance with the laws of Bangladesh. If any clause is deemed legally unenforceable, the remaining Terms will continue in full effect.